Other Services

Ongoing support, remote monitoring, training, and adjacent automation offerings.

Term Service Agreements

Structured support for plants that need reliable, on-call controls expertise:

  • HMI / SCADA support
  • Controller firmware and software
  • Windows updates (pre-tested where applicable)
  • Plant controls network / IT
  • Server and workstation maintenance
  • Phone and remote support
  • Version control practices
  • Cloud and internet connectivity support
  • Remote operations support

Remote Monitoring and Data Analytics

Edge data capture and plant history align with VersaCore Historian — decentralized, on-premises historizing with optional secure update distribution.
  • On-site and off-site historian architectures
  • Alarm management practices
  • Analytics and anomaly-detection pathways (product roadmap aligned)
  • Predictive maintenance enablement
  • Customer portal pathways via VersaCore Update Portal where applicable

Training

Operator and technician training on systems HSI knows — controls platforms, HMI/SCADA workflows, and plant-specific procedures.

Building Automation

HVAC, lighting, and chiller integration for facilities that need industrial-grade automation practices applied to building systems.

Set up ongoing support

Soddy Daisy, TN · (888) 937-2770

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